FAQ

General

  • Please note: Orders CANNOT be changed, modified, or canceled after checkout!

  • We will only accept one coupon code per order.

  • If you use a discount code of 30% or more, the items that the code covers are FINAL SALE and cannot be returned.

How Does Shipping Work?

Cheerful Heart ships within the Continental US. Learn more about our shipping and returns here.

Can You Help Me Put Together An Outfit?

Cheerful Heart loves giving our customers outfit inspo! You can find advice on our Insta page and social media. We also list every item worn by the model on each product page, so you can copy her exact look!

Do You Have A Physical Store?

You can shop with Cheerful Heart online 24/7, our store can be on your couch, at the beach, or even in the subway. But if you really want to vibe with us, check out our stores in Glen Rose, Granbury or Meridian, Texas!

Can I Pick Up An Item From The Store?

Some of our items are exclusive online deals, while others are available in-store. Contact a location to see about picking up in store.

How Do I Return An Item?

Learn more about returns when you explore our Shipping and Returns page.

Sizes

What Size Do I Order?

We know that every lady has her own unique shape, which means there is no foolproof way to find the perfect size when shopping online. We do provide a product description, and other details on every single page to help you figure out what you need.

If you have additional questions, our stylists can help you find the perfect fit when you use our contact form.

Orders

What Payment Options Do You Accept?

When you check out, you’ll have the option to pay with any major credit card provider including Visa and Mastercard. You can also choose to checkout with PayPal.

How Can I Use A Promo Code?

When you start the checkout process, enter your code in the box that says “Add Coupon.”

What Happens If There Is An Error Message On My Order?

You’re so close to getting your dream outfit, but you get an error message on your order. Don’t keep trying to checkout, as your card could end up getting charged more than once.

If you’re having issues checking out, contact us right away so we can fix it and get you your newest closet candy!

When Do I Get An Order Confirmation?

Right after you order, you should get an email confirmation letting you know we’ve received your request. You’ll also get an email as soon as we ship everything out.

If you don’t receive anything within 24 hours, email shop@cheerfulheartgifts.com and our Cheerful Heart reps will assist you!